admin wrote:Hi, I just sent the download link to you guys. Sorry for the delays but it is not officially released yet. Also, Keith, I just did a search through my personal email and did not find any messages from you. I also checked the help desk and found nothing at all- no account or anything. I'm not sure if there is an issue with the email or what is happening. Where did you send me emails through?
Thank you and take care...Holly, thanks for the update and no problem on the delays. Just for the record, I tried to reach you via support twice, as well as via PM and email, but everything is fine now, so thanks again for getting back to me. However, as evidenced in this thread, there are obvious issues with your support system, which I'm sure you will get worked out soon enough.
In response to Karen's post, I was the one who went back and edited my post, which seemed to be the best thing to do at the time. Sometimes, when people are frustrated, they vent a little, which is exactly what I did, although I don't think I made any "snide and inappropriate comments". I hope Karen can drop the issue and move on...